PRIVACY POLICY

PRIVACY POLICY

Sohimi operates under strict data protection protocols to ensure your privacy and security. By engaging with our site, subscribing to our newsletter, or placing an order, you consent to the secure processing of your personal data. We collect information solely to fulfill orders, enhance your experience, and provide customer support. We will never sell your personal information to third parties.

Age Restriction & Compliance

Due to the intimate nature of our products, our platform is strictly intended for adults. We do not specifically market to, nor do we knowingly collect data from, individuals under the age of 18 years old.

Information We Collect & How We Use It

We collect targeted data to streamline your shopping experience.

When do we collect your data? We gather information when you register an account, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or provide product feedback.

What data do we collect and why?

  • Order Fulfillment & Support: We collect your email address and contact details to send important transaction information, respond to inquiries, and provide live customer service.

  • Personalization & Website Optimization: We track site interactions to deliver content and product offerings tailored to your interests, and to continuously improve our website interface.

  • Marketing Updates: With your consent, we use your email to send promotional updates, administer contests, and ask for post-purchase reviews.

Data Security & Payment Protection

We take reasonable precautions and follow industry best practices to ensure your data is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

  • No Data Selling: Your email address and personal details are used exclusively for internal business purposes and order processing. We do not sell your data to any external third parties.

  • Internal Access Control: Your information is safely stored, and our employees are strictly restricted from accessing it unless it is required to directly serve you.

  • Encrypted Transactions: To protect your financial data, any credit card information provided during checkout is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. We do not store raw credit card numbers on our internal servers. While no electronic transmission is 100% secure, we strictly follow all PCI-DSS requirements and implement widely accepted industry security standards.

Cookie Policy

Yes, Sohimi utilizes cookies. Cookies are small data files transferred to your computer’s hard drive via your Web browser (if permitted) that enable our systems to recognize your browser and capture specific information.

We use cookies specifically to:

  • Understand and save your preferences for future visits.

  • Keep track of advertisements and marketing effectiveness.

  • Compile aggregate data about site traffic and interactions to offer better tools and experiences in the future. (Note: We may use trusted third-party services to track this information on our behalf.)

User Control: You can modify your browser settings to warn you each time a cookie is being sent, or you can choose to disable all cookies entirely via your browser's Help Menu.

Your Rights: Opting Out & Updating Information

You retain full control over your personal data:

  • To Opt-Out / Unsubscribe: You can leave our mailing list at any time by clicking the "unsubscribe" link located at the bottom of every promotional email, or by directly messaging our customer service department.

  • To Update Your Information: You can change or update your personal data at any time by emailing us, utilizing our live chat, or sending us a direct message.

Policy Changes: Any future updates or modifications to our privacy practices will be officially posted and maintained directly on this Privacy Policy Page.